Disclosure under the Act on Specified Commercial Transactions
When selling products to customers in Japan through hali.net (hereinafter, the “Site”), we provide the following information in accordance with the Act on Specified Commercial Transactions.
| Seller | Hali Dot Net LLC (Brand name: Hali.net) |
|---|---|
| Executive Manager | Mesut Bozkurt |
| Address | 8 The Green ste 14996, Dover, Delaware 19901, United States |
| Business Entity Type | U.S. Limited Liability Company (LLC) |
| Phone Number | Landline: +90 216 629 10 55 Mobile (WhatsApp available): +90 532 429 59 00 Hours (same for both): Weekdays, Monday to Friday, 09:00–17:00 Turkey time (15:00–23:00 Japan time) |
| Email Address | info@hali.net |
| Inquiries in Japanese | We can assist with inquiries in Japanese by email and WhatsApp. |
| Website URL | https://hali.net/ja-jp |
| Prices | Prices are shown in Japanese yen on each product page. For custom-size products, the price is displayed when you select a size. Customs duties and import consumption tax are included in the product price. There are no additional charges upon delivery. |
| Additional Charges |
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| Payment Methods | Credit cards (Visa, Mastercard, American Express, JCB, etc.), Apple Pay, Google Pay, Shop Pay, PayPal |
| Payment Timing | Payment is confirmed when you place your order. The timing of credit card charges is subject to your card issuer’s terms. |
| Shipping Origin | Istanbul, Turkey (Güzeltepe Mah. Zübeyde Hanım Cad. No:35/A, 34680 Üsküdar / Istanbul) |
| Delivery Time | Orders are shipped within 1 business day and delivered within 3–5 business days thereafter (including custom-size products). Delivery may be delayed due to customs clearance, remote locations, holidays, and other factors. For details, see our Shipping Policy. |
| Shipping Carriers | International express courier service via DHL, UPS, or FedEx |
| Returns and Exchanges (Return Policy) |
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| Defective Products and Warranty | If your product arrives damaged or defective, please send us photos and your order number. We will arrange a replacement or refund. All products are covered by a 12-month warranty against manufacturing defects from the date of delivery. |
| Withdrawal or Cancellation of an Order | As described above under “Returns and Exchanges (Return Policy).” |
| Important Information About Imported Products | Products are shipped from Turkey. Colors may appear slightly different depending on your screen, and hand-finished rugs may vary in size by a few centimeters. |
| Handling of Personal Information | Please see our Privacy Policy. |
Last updated: October 25, 2026