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🚚 FREE SHIPPING TO ALL OF TURKEY

💳 3 INSTALLMENTS WITH NO INTEREST

↩️ 14 DAY FREE RETURN GUARANTEE

Delivery & Returns Policy

Yes, Commander! 🥷

We are preparing one of the most critical texts that will eliminate that last hesitation in the customer's cart and skyrocket our Conversion Rate.

Without touching any of the operational delivery rules you provided, and while preserving legal boundaries, I have transformed the text into an e-commerce standard, much easier to read, and more confidence-inspiring. I also placed the emphasis on the 30-Day Unconditional Return, which will offer customers a complete "shield of trust," in a prominent position.

Here is that elegant and professional text that you can directly copy and paste onto the relevant page of the site:

DELIVERY AND RETURN CONDITIONS

Customer satisfaction and secure shopping are our top priorities at hali.net. All your rights, from the order process to delivery and potential return requests, are under Halınet's guarantee.

📦 Delivery Conditions

The supply and delivery times for the products you have ordered vary depending on the size of the rug you choose:

  • Ready-Sized Rugs: The shipping time for the order is between 3-7 business days.
  • Custom and Large-Sized Rugs: The shipping time for the order is between 7-14 business days.
  • Note: Deliveries are not made on public holidays and official holidays.

All selected products will be delivered securely to your address by our contracted cargo companies under the guarantee of Halınet Halı Tekstil Ürünleri Pazarlama San. Tic. A.Ş.

Confirmation of the products you purchased will be notified to you via a confirmation email. In the event of a problem originating from us, you will be notified immediately using your membership information. For this seamless communication, it is crucial that your membership and contact information are complete and accurate.

Stock Availability and Exceptional Circumstances:
www.hali.net is an online shopping site that allows multiple users to shop simultaneously. Rarely, consumers may purchase the same product at the same time, and the product may run out of stock.

If the product you paid for online is no longer in stock;

  • You will be sent an informative email regarding the matter, and the first date the product will be back in stock will be notified.
  • In this case, there is a waiting period of at least 4 (Four) and at most 30 (Thirty) days.
  • If the product cannot be delivered to the consumer within these specified dates, your payment will be refunded to you without deduction.

🛡️ 30-Day Unconditional Return Guarantee

We don't want any question marks in your mind when choosing the rug that touches the soul of your home!

If you are not satisfied with the products you purchased from Hali.net after placing them in your home, for any reason such as the color or size not fitting, you can return them within 30 days from the delivery date, without any conditions or excuses.

To initiate the unconditional return process and get information about the steps, you can reach us instantly via our WhatsApp communication line or our customer service.